For: Hosts, venue teams and event organizers
The useful outcome: An agreed guide brief and reviewable draft
Define the visitor journey
A custom guide project begins with the moments when a visitor needs help: before travel, at arrival, during the stay, and at departure. Bring the existing welcome message, house or venue rules, approved contact details, and any recurring questions. We turn those inputs into a content outline before writing pages, so the guide reflects the actual visit rather than a generic template.
- Identify the guide’s audience and date range
- Mark material that needs an owner’s confirmation
- Choose phone-first, print-first, or both
Edit for quick answers
The draft can be edited into short headings, direct actions, and plain-language notes. A useful arrival section may group access instructions, check-in timing, and what to do if plans change. A practical stay section can put appliance notes, rules, and local recommendations in separate places. The review checks for duplicated instructions, missing context, and terms a first-time visitor may not understand.
- Turn repeated messages into one answer
- Use the same name for each room or location
- Keep optional recommendations separate from essentials
Agree delivery and upkeep
The proposed deliverable can include an approved content outline, an edited guide draft, and a review round with named reviewers. A custom project can also define who supplies facts, who signs off changes, and when the guide is revisited. Publishing, hosting, shared editing, and translations are discussed only if included in the agreed scope.
- Set a review deadline and one final approver
- Keep a dated source copy
- List future changes outside the initial scope
Questions, answered.
What material is useful for the first draft?
Existing guest messages, arrival notes, venue rules, and a list of common questions are usually enough to start. Only supply material you are authorized to share.
Can the guide cover an event as well as a property?
Yes. The brief can be structured around an event schedule, venue information, and visitor preparation, with final facts supplied by the organizer.